1. Overview

Bar Cutters Inc. (“Bar Cutters”, “we”, “us”, “our”) operates the website barcuttersbarbados.com and provides food truck, catering, takeaway, and delivery services based in Barbados. By using this website or our services, you agree to these Policies. If you do not agree, please discontinue use of the site.

2. Privacy Policy

2.1 Information we collect

We collect information when:

a) You contact us (for example via a contact form, email, phone, or WhatsApp), or you join our mailing list(s), such as your

- Name

- Email address

- Phone number

- Any details you include in your message (such as catering details)

b) You order via third‑party services

For online orders, delivery addresses and payment information are collected and processed by external services such as FoodDROP, not directly by Bar Cutters. We receive order information (for example, items ordered, time, and pickup/delivery details) so we can prepare and fulfil your order.

We do not collect payment card details directly on this website.

2.2 How we use your information

We use your information to:

- Respond to enquiries and messages

- Provide and manage your orders and bookings (including food truck orders and catering)

- Send updates about Bar Cutters (if you join our mailing list), such as menu updates, promotions, and events

- Improve our website and marketing, including through basic analytics

You can opt out of marketing at any time by using the unsubscribe option(s) or by emailing us.

2.3 Cookies and analytics

Our website may use:

- Essential cookies required for basic site functionality

- Analytics tools (for example, website analytics services) to understand how visitors use our site

These may collect anonymised information about pages visited, device type, and general location. You can control cookies through your browser settings, but disabling some cookies may affect how the site works.

2.4 Sharing your information

We may share limited information with:

- Service providers that help us operate our business (for example, website hosting, email, customer relationship tools, and analytics services)

- Ordering and delivery partners such as FoodDROP when you use their platforms

- Map providers such as Google Maps to show our location

We do not sell your personal information. We may also share information if required by law or to protect our rights, safety, or property, or yours.

2.5 Data storage and retention

We store your information in our internal systems for as long as necessary to:

- Provide our services and maintain records

- Comply with legal or accounting obligations

If you would like us to access, update, or delete your information (where appropriate), please contact us using the details in the “Contact & Policy Changes” section. We will respond within a reasonable timeframe, subject to any legal obligations to retain certain records.

2.6 Your rights

Subject to local law in Barbados, you may:

- Request access to the personal information we hold about you

- Ask us to correct inaccurate information

- Ask us to delete or restrict use of your information, where appropriate

- Opt out of marketing communications at any time

To exercise these rights, contact us using the details at the end of this page.

3. Terms of Use

3.1 Acceptance of terms

By using our website, you agree to these Terms of Use. We may update these terms from time to time. The latest version will always be available on this page.

3.2 Website use

You agree that you will:

- Use this website only for lawful purposes

- Not interfere with the security or operation of the site

- Not misuse forms, contact details, or any interactive features

We may modify, suspend, or discontinue any part of the site at any time.

3.3 Third‑party services and links

Our site links to external services, including:

- FoodDROP for online ordering and delivery

- Google Maps for location information

Other platforms or services we may add in future, and existing platforms or services may be updated.

These services have their own terms and privacy policies. We are not responsible for their content, practices, or availability. Please review their policies before using them.

3.4 Intellectual property

All content on this website, including text, images, logos, branding, and designs, is owned by Bar Cutters Inc. or used with permission. You may not copy, reproduce, or reuse content without our prior consent, except for personal, non‑commercial use.

3.5 Disclaimer

We aim to keep menu items, ingredients, pricing, and availability accurate and up to date, but they may change without notice.

Some items may contain allergens or alcohol (for example, rum‑based sauces). If you have allergies, dietary restrictions, or wish to avoid alcohol, please contact us or speak with our staff before ordering. The website is provided “as is”, without warranties of any kind.

3.6 Limitation of liability

To the extent permitted by law, Bar Cutters Inc. is not liable for:

- Any indirect or consequential loss arising from your use of the website or services

- Any issues arising from third‑party services (including FoodDROP, map services, or other external providers)

Nothing in these terms is intended to exclude or limit liability where it cannot legally be excluded.

4. Ordering, Pickup & Delivery Policy

4.1 Ordering channels

You can place orders for Bar Cutters through:

- FoodDROP (for pickup and delivery where available)

- Direct contact (for example, phone or WhatsApp, when offered)

- In‑person at the food truck

All orders are subject to availability and our operating hours.

4.2 Pickup

For pickup orders:

You will receive an estimated ready time.

Please collect your order as soon as reasonably possible after that time.

If you are delayed, contact us so we can advise whether the food can still be held safely.

4.3 Delivery

Where delivery is available:

- Delivery is handled by FoodDROP or other third‑party providers.

- Delivery areas, times, and fees are set by the third‑party service.

- Bar Cutters is responsible for preparing your order; the delivery partner is responsible for transporting it.

If you experience an issue with delivery (for example, delays or missing items), please notify the delivery provider and also let us know so we can assist where possible.

5. Refunds, Changes & Cancellations

5.1 Changes and cancellations

Because we prepare food to order:

We may not be able to accept changes or cancellations once preparation has started.

For orders placed via FoodDROP or other platforms, please follow the change/cancellation options provided in that service, where available.

For direct orders (phone/WhatsApp), contact us as soon as possible. We will try to accommodate requests if preparation has not yet started, or as best possible or reasonable.

5.2 Refunds and order issues

If there is a problem with your order (for example, missing items, incorrect items, or quality issues):

Please contact us as soon as possible, ideally on the same day or during collection or pickup.

Depending on the situation, we may offer to remake the item, provide a replacement on a future visit, or provide a partial or full refund.

For orders placed via FoodDROP or other third‑party platforms:

Some adjustments, credits, or refunds may need to be handled through that platform in accordance with their policies, and we may assist you in raising the issue with them where appropriate.

We do not generally offer refunds solely for a change of mind after the food has been prepared.

6. Gift Cards, Merchandise & Alcohol‑Related Items

6.1 Gift cards

Where gift cards are available:

They can be used only for eligible Bar Cutters purchases as described at the point of sale or sales communications such as email blasts or social media posts.

Gift cards are typically non‑refundable, except where required by law.

Lost or stolen gift cards may not be replaceable.

Specific terms (such as expiry dates and usage limits) will be shown when you purchase a gift card.

6.2 Merchandise

For Bar Cutters merchandise (such as clothing or other branded items):

Availability, sizing, styles, and pricing may change without notice.

If you receive a defective item, contact us promptly. Returns or exchanges may be offered at our discretion.

6.3 Alcohol‑related items

Some menu items (for example, sauces or dishes) may contain alcohol, such as rum‑based sauces. We do not primarily sell alcoholic beverages.

Items containing alcohol will be described where possible.

If you wish to avoid alcohol, please check before ordering or select menu items that do not contain alcohol.

7. Contact & Policy Changes

If you have questions about these Policies, or you want to request access to or update your information, contact us:

Email: [email protected]

Phone: +1 (246) 282‑3079

Address: Dunlow Lane, Bay Street, Bridgetown, Barbados

We may update these Policies from time to time. The latest version will appear on this page with an updated “Last updated” date.

Last updated: June 2026